Data Privacy Policy

We respect your privacy. Any personal information you share with Frame and Foliage is used only to respond to enquiries, provide quotes, and fulfil orders where applicable. We do not sell or share your data for marketing purposes. Full details are outlined here, in our Data Privacy Policy.

    • Your name.

    • Your email address.

    • Message content submitted via the Frame and Foliage website.

    • Delivery address (where applicable).

    • Artwork details, including size and substrate (where an order is placed).

    • Your data is used to respond to enquiries, provide quotes, process and fulfil orders (including sharing delivery details with suppliers where required) and communicate with you about your order or enquiry.

    • Where marketing communications are sent, this will only be where you have explicitly opted in, and you may unsubscribe at any time.

    • Data submitted via the Frame and Foliage website is received through secure email and stored using password-protected systems.

    • Access to personal data is limited to Frame and Foliage only, except where sharing is required to fulfil an order.

    • Enquiry data is retained only for as long as reasonably necessary to respond and follow up.

    • Order records are retained as required for tax, accounting, and legal purposes.

    • Marketing communications are only retained where consent has been given and can be withdrawn at any time.

    • Frame and Foliage does not sell or trade personal data.

    • Your data will only be shared with third parties where necessary to fulfil an order (for example, providing delivery details to a supplier).

    • The Frame and Foliage website uses cookies for basic site functionality and analytics. These help us understand how the site is used and improve its performance. We do not use cookies for advertising or profiling.

  • You have the right to:

    • Request access to personal data held about you.

    • Request correction of inaccurate data.

    • Request deletion of your data where appropriate.

    • Object to how your data is used.

    Requests can be made by contacting contact@frameandfoliage.com.

    • This Data Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. The most recent version will always be available on our website.